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Returns and Refunds Policy

Thank you for shopping at Kinderbase. If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product. Before you return a product, please make sure that:
  • The product was purchased in the last 7 days
  • The product is in its original packaging

Send the product with its original packing to:
Kinderbase Ltd
85 High Street
Tunbridge Wells

Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable unless the product is faulty.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Sale items
Sale items can be refunded only at the sale price even if the item has since returned to full price.

Contact us
If you have any questions about our Returns and Refunds Policy, please contact are helpful team:
  • By phone number: 01892 518579
  • By email: